Stratford Group is featured in the May 2025 issue of Canadian Healthcare Technology with an article exploring how healthcare organizations can successfully execute large-scale transformation initiatives—ensuring digital systems are adopted, not just installed.
Titled “A Holistic Approach to Executing Large-Scale Healthcare Transformations,” the article outlines best practices for aligning leadership, processes, and people to avoid the common pitfalls of stalled or ineffective implementations.
The article draws on the expertise of two Stratford leaders: AJ Harris, a digital transformation strategist with deep experience in healthcare IT implementations, and Kathryn Yeung, a change management advisor focused on leadership alignment and workforce readiness. Together, they offer a grounded, strategic lens on how to navigate the complexity of real-world healthcare transformation.
“Turning on a system is easy,” notes AJ Harris. “The hard part is aligning it with business processes and ensuring adoption. That’s where the real effort lies.”
Their insights emphasize the importance of early planning, measurable goals, executive sponsorship, and structured support—before, during, and after deployment. As Kathryn Yeung explains, successful transformation isn’t just technical—it’s human:
“Change isn’t just about systems. It’s about making sure people feel prepared, supported, and confident in what comes next.”
The article also outlines practical strategies to overcome resistance, prioritize data readiness, and create sustainable momentum post-implementation. These include empowering mid-level leaders, establishing clear governance, and embedding feedback mechanisms to adapt in real time.
“If senior leadership isn’t fully bought in,” AJ warns, “the project is set up for failure. There is no scenario where a large-scale transformation isn’t painful. The only way through it is with strong leadership and a clear ‘why’ behind the change.”
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AJ HarrisVP Digital Strategy & Delivery, Stratford Management Consulting A senior technology executive with over two decades of experience in digital strategy and large-scale solution delivery, AJ Harris has successfully designed, staffed, and implemented business-driven technology solutions across industries on six continents. His leadership insights and best practices have earned national recognition, and he specializes in developing and executing digital strategies, ensuring the success of large-scale IT programs, and maturing IT and professional services organizations. |
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Kathryn YeungSenior Consultant, Stratford People & Culture A seasoned consultant in change management, talent strategy, and leadership development, Kathryn Yeung specializes in helping organizations and individuals navigate transformation at any scale. With deep expertise in organizational development and leadership alignment, she equips leaders and teams with the skills and structures needed for lasting success. Passionate about fostering growth and resilience, Kathryn is a trusted partner in developing effective change leaders and building high-performing organizations. |
Explore the full piece in the May 2025 print or digital issues of Canadian Healthcare Technology:
→ Read it now
Whether you're preparing for a system overhaul or planning a broader transformation initiative, Stratford Group can help you get it right from the start. We bring cross-functional expertise in strategy, change management, and technology integration to help healthcare organizations implement at scale—and make it stick.